Welcome to IIoT Data Reader Support

Contact Us

If you have any questions, or issues, or require assistance with our cloud-based Industrial IoT software, please don't hesitate to reach out to our dedicated support team.

You can contact us via email at help@iiotdatareader.com

Our team is committed to providing you with the best support experience possible. We strive to respond to all inquiries promptly and efficiently to ensure you get the most out of our IIoT software.

Frequently Asked Questions

IIoT Data Reader is a cloud-based Industrial Internet of Things (IIoT) software designed to help businesses monitor and manage their industrial processes, collect data, and gain valuable insights to improve efficiency and productivity.

To get started with IIoT Data Reader, please email us at help@iiotdatareader.com. Our support team will respond to your email as soon as possible.

Our support team is available during regular business hours, Monday through Friday, from 9:00 AM to 5:00 PM (IST). We aim to respond to all inquiries within 24 hours.

Yes, our technical support team can assist you with the initial setup and configuration of IIoT Data Reader. Feel free to reach out to us for step-by-step guidance.

If you encounter technical issues, please contact our support team at help@iiotdatareader.com. Describe the problem in detail, including any error messages you've received, and our team will work to resolve it promptly.

To reset your password, visit the login page and click on the "Forgot Password" link. Follow the instructions sent to your registered email address to create a new password.

Industrial IoT (IIoT) provides comprehensive after-sales support and technical assistance to ensure our customers have a smooth and productive experience with our solutions.

Yes, we take data security seriously. Our Industrial IoT software employs robust security measures, including access controls. We follow industry best practices to safeguard your data and ensure its confidentiality and integrity.

Absolutely. Our cloud-based Industrial IoT software allows you to access your data and insights from anywhere with an internet connection. This flexibility empowers you to monitor and manage your industrial processes remotely, enhancing efficiency and responsiveness.

Yes, we offer demos and trials of our software to help you evaluate its capabilities and suitability for your needs. Contact our sales team at help@iiotdatareader.com to request a demo or trial access.

We value your feedback and actively consider feature requests from our users. You can submit feature by sendin email at help@iiotdatareader.com. We regularly review and prioritize these requests for inclusion in future updates.

Our software is designed to be accessible from a variety of devices and web browsers. It generally requires an internet connection and a modern web browser. For specific technical requirements

Yes, our Industrial IoT software is fully responsive, and you can access it from any mobile browser with internet connectivity. This means you can monitor and manage your industrial processes on the go, from your smartphone or tablet.

No, you do not need to download a mobile app to access our software from your mobile device. Simply open your mobile browser, navigate to our website, and log in to your account as you would on a desktop or laptop computer.

To access our responsive software on your mobile device, follow these steps:

1. Open the web browser on your mobile device.

2. Enter our URL (e.g., https://app.iiotdatareader.com).

3. Log in to your account using your credentials.